Knowledge Base
  • 1. FAQs
    • Cell Service Privacy
    • How am I protected from tracking?
    • Will my favorite app work on the phone?
    • How do I get cell service on the phone?
    • What mobile carriers can I use?
    • How long will the phones be supported?
  • 2. Getting Started
    • Export Contacts from iCloud
    • Connecting to WiFi
    • Ethernet adapter - via USB port
    • Audio adapter - via USB port
    • Glossary of Terms
    • Preparing for your Free Call
    • Managing Files
    • Phone Navigation
    • Transferring SIM Card
    • Changing Your PIN
    • Migrating SIM card from Apple iPhone (iOS)
    • Transfer Files
    • Migrating Contacts From iOS/Android
    • Start Here
    • Backup your Phone
  • 3. Phone Settings
    • Manage default apps to open links
    • User profiles
    • Profiles - create multiple users, separate apps and isolate identities
    • Work profile managing with Shelter
    • Setting Up Voicemail
    • Managing Permissions
    • Phone Navigation
    • Changing Your PIN
  • 4. Above Privacy Suite
    • Above VPN App Setup
    • Login to Above Webmail
    • Above Search
    • Contacts Export & Import
    • Calendar Export & Import
    • Syncing your Contacts and Calendar on Desktop
    • Migrating Emails to other account (IMAP)
    • Syncing your Contacts & Calendar on Mobile with DAVx5
    • Set up your Internet Phone Number (JMP.chat) with Cheogram
    • Setup Above Email on PC / desktop (IMAP/SMTP)
    • Is a website being blocked?
    • Jitsi Meet - Video Conferencing on Above servers
    • Setup XMPP (Cheogram)
    • Setting Up Email (K-9 Mail)
  • 5. Installing & Managing Apps
    • Backup phone apps and data with Seedvault
    • Updating Cheogram - adding the repository
    • Updating Apps with F-Droid & Aurora Store
    • App Info - Control app settings / permissions
    • Add Apps & Widgets To The Home Screen
    • Uninstalling Applications
    • Where To Find Apps: F-Droid & Aurora Store
    • Changing Application Permissions
    • Setup a F-Droid Repository
  • 6. Application Guides
    • XMPP - Changing Password
    • Messaging with XMPP / Jabber
    • Magic Earth: Free Maps & Navigation App
    • Updating Apps with F-Droid & Aurora Store
    • Music -NewPipe, Stream & Download Youtube/Soundcloud FrontEnd
    • Organic Maps - Offline Hike, Bike, Trails and Navigation
    • OsmAnd - Open Street Map for Android
    • Jitsi Meet - Video Conferencing
    • Searx - Search Engine
    • FlorisBoard - Keyboard
    • Simple Calendar Pro
    • Aegis Authenticator (2FA/OTP)
  • 7. Home Screen, Look & Feel
    • Add Apps & Widgets To The Home Screen
    • Phone Navigation
  • 8. Troubleshooting
    • SIM card not working - Reset mobile network
    • Telegram - Manage Storage, Clear Cache
    • Is a website being blocked?
  • 9. Privacy & Security
    • Cell Service Privacy
    • Using Sandboxed Google Play Services
    • Changing Your PIN
    • Changing Application Permissions
    • Using Your Phone Without a SIM Card
  • Reference
    • Glossary of Terms
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  • Purchase
  • Customer Support

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Above Search

Updated a year ago

SIM card not working - Reset mobile network

When putting in a physical SIM card into the Above Phone, it should set itself up. For a better chance of this working smoothly, try putting in the SIM card while the phone

Updated a year ago

Ethernet adapter - via USB port

The Above Phone features a USB Type C port, which is used for charging the phone. However, USB-C can be used for various things, including connecting an ethernet cable to the phone. We

Updated a year ago

Audio adapter - via USB port

With recent phone models, manufacturers have decided to ditch the integrated audio port on the devices. Instead most phones nowadays only have 1 connection left, which is the USB Type-C port used for

Updated a year ago

Contacts Export & Import

Complete collections of contacts / address books can be transferred by using .vcf files (aka vCard). This can be helpful you want to migrate from one phone to another or just if you want

Updated 2 years ago